Software Support
Business Hours
Monday – Friday: 9 am – 7 pm EST
Options
Chat: Chat with us in-app (cloud users) or from the Help Center through the messenger
Email: [email protected]
Schedule a Call: If your subscription includes phone support, you can schedule a call through the messenger. This allows us to gather information before our meeting.
Please Note: After you click 'Send us a Message' and choose your options within the messenger, the option to schedule a call will appear. This helps our team understand your needs better before the call.
Payment Processing Support
Business Hours:
Monday – Friday: 9 am – 6 pm EST
Options
Chat: Chat with us in-app (cloud users) or from the Help Center through the messenger
Email: [email protected]
Schedule a Call: You can schedule a call through the messenger. This allows us to gather information before our meeting.
Please Note: After you click 'Send us a Message' and choose your options within the messenger, the option to schedule a call will appear. This helps our team understand your needs better before the call.
Chat Options
As a cloud user, you have easy access to two chat options designed to suit your needs. Simply follow the video instructions below to get started.
Web Access
Mobile App